Overview

Mevrik AI enables agents to respond faster and more efficiently to customer inquiries. Mevrik AI assistant offers some feature like smart reply, translator, toner changer and sentence extender. By enabling this features, user can use the feature from unified inbox by using the enabling feature from there to reply any tickets. The tools will be enable only after you write something in the reply window.

Smart Reply: Smart reply is a feature which generate instant responses by analyzing incoming messages without prompt, which makes faster communication with customer.

Translator: Facilitate communication By translating messages between customers and agents, breaking down language barriers and ensuring seamless interactions regardless of language differences.

Tone Changer: Allow agents to adapt their communication style to match the customer's preferences, making interactions more personalized and effective. Toner changer feature helps to change the tone of a conversation yype suppose will it be in professioanl tone, friendly tone, problem-solving, helpful and many more tone changer effect.

Conversation Summary: Provide concise overviews of interactions, helping agents quickly grasp the context and history of customer inquiries for more effective support.

Reply Generator: Generate responses based on provided text input, streamlining communication and providing consistent, contextually relevant replies to customer inquiries.

Sentence Extender & Shortener: Sentence extender allow agents to provide additional context and information to responses, enhancing the completeness and clarity of communication with customers where sentence shortener Allow agents to provide condense information for more concise and focused communication.

Sentence Rewording: Convey the same message using different words, enhancing clarity and ensuring effective communication with customers.

Grammar & Spell Fix: Automatically correct spelling and grammar errors in messages, ensuring professional and error-free communication with customers.

Notice in the picture. I have written only "we want".

By using AI 'Sentence Extender' feature, AI will suggest a full sentence to complete the sentence. Others features will be suggesting and modifying text same as this feature if a user enable the feature.