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Add-ons Details

Mevrik-AI​

Mevrik AI enables agents to respond faster and more efficiently to customer inquiries. Mevrik AI assistant offers some feature like smart reply, translator, toner changer and sentence extender. By enabling this features, user can use the feature from unified inbox by using the enabling feature from there to reply any tickets. The tools will be enable only after you write something in the reply window. The following listed features are included in Mevrik-AI, To know more details about the feature Click Here

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  • Smart Reply​
  • Translator​
  • Tone Changer​
  • Conversation Summary​
  • Reply Generator​
  • Sentence Extender & Shortener​
  • Sentence Rewording​
  • Grammar & Spell Fix​

CSAT​

Mevrik Customer Feedback can help businesses to collect, analyze, and act on customer feedback. This can help businesses to improve their customer experience and increase customer satisfaction. To know more details about the feature Click Here

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Knowledgebase​

The Mevrik knowledge base is a tool that will allow businesses to create, manage, and publish FAQs and articles. The knowledge base can be used for both public and internal usage. For internal usage, businesses can decide which teams can access the knowledge base. To know more details about the feature Click Here

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