📄️ Overview
In Mevrik, channels encompass the diverse communication avenues accessible through their AI-powered platform for digital CX engagement. These channels comprise Mevrik Chat, Mevrik Social, Mevrik Email, Mevrik Video Chat, Co-Browsing, Click to Call, Knowledgebase, and AI Chatbot. Mevrik further extends its functionality by facilitating integrations with external platforms and services like Google Analytics, Shopify, Slack, Zapier, and others. Each of these channels presents distinct methods for businesses to establish connections and interact with their customers across diverse touchpoints and platforms.